David Baker

585.738.2149    |    DavidBaker.PR@gmail.com    |    Linkedin.com/in/davidbaker09

Skills and Expertise

Customer Relations | Strategic Planning | Event Management | Media Relations

Networking | Training | Brand Management | Adobe Creative Suite | Employee Retention          

Professional Experience

Macy’s | Paramus, New Jersey

Jewelry Sales Colleague (October 2020-Present) 

  • Provided outstanding customer service to meet sales and service goals and build relationships with new and existing customers.

  • Assisted in processing new merchandise, online fulfillment orders, conducting annual inventories and maintaining merchandise presentation standards.

The Salvation Army’s Markle Evangeline Residence | New York, New York

Admissions Manager (May 2015-June 2018) 

  • Developed and implemented strategies to improve public awareness of a women’s residence in New York City operated by The Salvation Army. 

  • Conducted residence tours with prospective residents and assisted in the application process to maintain occupancy rates.

  • Handled resident communications and maintained resident database.

The Salvation Army of Greater Rochester | Rochester, New York

Community Relations Coordinator (June 2011-April 2015)

  • Created and implemented public relations tactics for fundraising and social service events to build awareness of The Salvation Army’s service to others.

  • Provided strategic council, crisis communication strategy and media relations.

  • Developed advertising campaigns, formulated social media messaging and maintained website in order to maximize community support.

Wegmans Food Markets, Inc. |Rochester, New York

Front End Coordinator (April 2010-December 2012)

  • Offered incredible customer service and provided resolutions for customer complaints and concerns.

  • Coordinated the activities of cashiers and “Helping Hands” employees.

  • Encouraged employee participation in fundraising campaigns such as “Check Out Hunger” supporting Foodlink.

Education

St. John Fisher College | Rochester, New York | Bachelor of Arts, Communication/Journalism with Minor in Marketing

Monroe Community College | Rochester, New York | Associate of Science, Business Administration with distinction